Shipping Policy

At Yliana, every – Wooden Animal Lamps –  Wooden Vehicle Lamps – Wooden Natural Lamps – is made-to-order, crafted just for you to ensure premium quality. This process means delivery times may vary, but it keeps our prices unbeatable. Thanks for your patience!

Shipping Carriers: We use USPS, DHL, EMS, and local postal services based on your location.

Shipping Times

• • Processing Time: Orders are processed within 1–2 business days (Monday–Friday) and shipped the next business day. No weekend shipping.

• • Shipping Destinations: We ship worldwide.

• • Current Delays: Due to global conditions, expect an additional 5–10 day delay. We appreciate your understanding!

Shipping Fees

Our flat-rate fees cover all shipping costs:

• • United States: $3.99 USD

• • Vietnam: $1.99 USD

• • International (Other Countries): $19.99 USD
    Note: U.S. fees are fixed, not based on order total (updated for clarity).

Transit Time

Times start after the 1–2 day processing period:

• • United States: 3–7 business days

• • Vietnam: 1–3 business days

• • International: 20–25 business days
    Note: These are estimates and may vary due to customs or other delays.

Important Shipping Info

• • Accurate Details: Provide complete, correct shipping info at checkout. Errors may delay delivery or cause returns—we’ll contact you to fix issues if needed.

• • Customs: International orders may face customs delays beyond our control.

Order Tracking

• • You’ll get a confirmation email with a tracking link once your order ships.

• • Tracking Tips:
    
    • • It may take 1–3 days for the carrier to scan your package.
    • • No updates? The carrier is still processing—check back later.

• • Not arrived by the estimated date? Email us at support@yliana.shop—we’re here to assist!

Incorrect Address Policy

• • Responsibility: Double-check your address at checkout. We’re not liable for deliveries to incorrect addresses you provide.

• • Redirection: If you reroute your package via the carrier after it leaves our warehouse, we’re not responsible for loss, theft, or damage in transit.